Privacy Policy

Eris Leather

Welcome to Eris Leather, we’re happy you’re here. Our focus is simple…making beautiful leather goods and treating your personal information with respect. We don’t need much from you, just the basics to take your order, customize it if you’d like, and ship it safely to your door.

Our Promise to you

Here’s what you can count on from us:

• We follow U.S. privacy laws like the CCPA and CPRA.
• We only ask for the essentials, nothing more.
• We’ll never sell your details, ever.
• You’re always in charge: if you want to see, change, or delete your info, just let us know.

2. Information We Collect

When you shop with us, we ask for a few essentials to ensure smooth orders and a great experience:

• Personal details: Your name, email address, and phone number.
• Shipping & billing info: Your address and payment details (handled securely; we never store full credit card details).
• Customization requests: Information needed for personalization (like embossing, debossing or engraving).
• Technical data: Cookies, browser type, IP address, and device information to help keep our site secure and running smoothly.

3. How We Use Your Information

We use your information to:

• Processing and delivering orders accurately and promptly.
• Providing customer care and answering questions.
• Meeting customization requests.
• Sending updates, promotions, or product news (only if you’ve opted in).
• Improving our website and services through analytics.
• Detecting and preventing fraud or unauthorized transactions.

We will not and will never use your personal information for purposes unrelated to your shopping experience.

4. Sharing Your Data

We only share your information with trusted partners who help us run our business:

• Payment providers process your payments securely.
• Shipping carriers deliver your orders.
• Analytics and marketing tools help us improve the website.

These partners are bound by strict data-protection agreements and may only use your information to provide services directly to Eris Leather.

5. Security Measures

Protecting your information is a priority. To do so, we use a combination of physical, electronic, and administrative safeguards designed to keep your data secure. These include:

• Data Encryption: Sensitive information, such as payment details, is encrypted during transmission using Secure Socket Layer (SSL) technology.
• Access Control: Only authorized team members can access personal data, and they are required to keep it confidential.
• Regular Reviews: We carry out routine checks and security assessments to help identify and fix potential risks in our systems.

5. Your Rights Under U.S. Law

If you live in the United States, privacy laws such as the CCPA and CPRA give you specific rights. You can:

• Know what information we collect.
• Request a copy of your data.
• Ask us to correct or delete it (where allowed by law).
• Control whether you receive marketing emails or share your information.

We respect these rights and do not sell personal information.

7. Data Retention

We keep your information only as long as needed for the purposes described here:

• Order and billing records are kept for legal and tax reasons.
• Technical data is kept for shorter periods to improve site security and performance.

Once data is no longer necessary, it’s securely deleted or anonymized.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal data from children.

9. Cookies

Eris Leather uses cookies and similar technologies to:

• Remember your preferences and shopping cart contents.
• Improve site navigation and user experience.
• Analyze traffic and performance.
• Show relevant promotions if you’ve opted in.

You can disable cookies in your browser settings, but some features may not work properly without them.

10. Updates to This Policy

From time to time, we might need to update this policy for example, if the law changes or if we add new features to our website. When that happens, we’ll refresh this page and let you know the date it took effect, so you’re always reading the latest version.

11. Your Consent

By using our website, you’re trusting us with your information and we take that seriously. If we make changes, we’ll be upfront and update this page so you can see exactly what’s new and how we use your details.

Contact Us

If you have questions about this policy or how we handle your data, please contact:

Eris Leather’s Privacy Team
contact@erisleather.com